Continuous Monitoring
Continuous Monitoring
Ongoing monitoring of your MSP, analysing incident response times, security measures and regulatory compliance, among others.
Impartial
Impartial
We don’t hold partnerships with other suppliers, giving us complete impartiality when dealing with all vendors.
Contract Negotiation
Contract Negotiation
Our professionals can negotiate on your behalf to get you the most cost-effective price on your contracts.
SLA & KPI Tracking
SLA & KPI Tracking
We'll ensure your providers are meeting all your contractually-agreed SLAs, and alert you to missed targets.
Speed Up Procurement
Speed Up Procurement
Our overall procurement service will speed up your procurement process while optimising your ICT costs.
Expert Managed Service Review for Schools
Outsourcing ICT to managed service providers (MSPs) is increasingly popular in schools, saving time, costs and resources by delegating IT maintenance and support. However, unmanaged contracts or MSPs can lead to overspending or receiving services below expectations.
At PSP, our Managed Service Review services ensure your MSP delivers optimal value and performance. We offer both one-off audits and ongoing monitoring to verify that your providers meet Service Level Agreements (SLAs) and align with your school’s needs.
Our Managed Service Review Services
- Comprehensive MSP Audits - We conduct thorough evaluations of your MSP’s performance and value.
- Cost & Value Analysis - We assess pricing to ensure you’re getting maximum return on investment.
- Performance Monitoring - We review incident response times and SLA adherence for consistent service quality.
- Security & Compliance Checks - We verify that MSPs meet regulatory standards and maintain robust security measures.
- Staff Feedback Integration - We incorporate your team’s insights to ensure services align with operational needs.
Why Choose PSP?
Education-Focused Expertise - Tailored reviews designed for schools and Multi-Academy Trusts (MATs).
Cost Optimisation - Prevent overspending by ensuring MSPs deliver promised services.
Enhanced Performance - Continuous monitoring to maintain high-quality IT support.
Compliance Assurance - Ensure your MSP meets DfE standards and regulatory requirements.
Ready to Optimise Your MSP Performance?
Looking for expert Managed Service Review services in the UK? Contact us today to discover how PSP can ensure your MSP delivers value, compliance and efficiency for your school or MAT.