Challenge

CIPS partnered with PSP to outsource both manual and automated software testing to a dedicated Quality Assurance (QA) team to enhance the structure and coverage necessary to support the growing complexity of their digital platforms. They needed a more comprehensive approach to software testing that included both functional and non-functional tests to identify and resolve issues before they impacted users. CIPS sought a partner who could provide an experienced, structured QA team to manage all aspects of testing, from test case design to execution and reporting.

Solution

PSP assigned an office-based team of software testers, led by our experienced QA Manager, to handle CIPS’s testing needs. Our QA Manager developed a series of comprehensive test cases that covered a wide range of scenarios, from basic functionality checks to complex user interactions.

The test cases were tailored to both functional and non-functional aspects of the systems, ensuring that the testing team could evaluate performance and usability. Regular feedback sessions with CIPS ensured that the testing process remained aligned with their expectations and evolving requirements.

Results

Outsourcing the QA function to PSP allowed CIPS to focus on core activities, confident that their digital platforms were in safe hands.

Conclusion

By partnering with PSP for QA testing, CIPS gained access to a highly skilled, structured testing team capable of delivering comprehensive software quality assurance. Our expertise in developing detailed test cases, combined with our use of both manual and automated testing strategies, ensured that CIPS’s platforms were thoroughly tested.