Client Overview

Rutland Cycling is a fast-growing retailer in the UK specialising in bicycles and cycling accessories. To support their ambitious growth plans, they turned to PSP for expert advice and support in refining and evolving their IT systems to better align with their business objectives.

Challenge

Rutland Cycling needed PSP to review and update their IT strategy to ensure it could meet their expanding needs. Key areas for focus included their IT solutions, security, eCommerce platform, and core systems. They sought a comprehensive review to identify where changes were necessary to support their long-term growth strategy.

Solution

PSP undertook a thorough review of Rutland Cycling’s IT strategy, ensuring that it aligned with the company's broader goals and supported their rapid expansion. Our IT Director assessed both internal and external systems, evaluating their infrastructure, core systems, and eCommerce platform to identify areas for improvement.

The review was conducted in several phases:

• Phase One: PSP’s business analysts first developed an understanding of Rutland Cycling’s strategic and operational goals. We also analysed emerging technologies and evolving customer expectations to identify opportunities for enhancing the user experience.

• Phase Two: We designed a comprehensive system architecture and solution map. This outlined how systems would be integrated, highlighting any gaps between their current setup and what would be required in the future to support their growth.

• Phase Three: PSP created a detailed operational plan, including specific project milestones and cost estimates. This provided Rutland Cycling with a clear roadmap for implementing the IT strategy.

• Phase Four: After delivering the strategy, we continued to support Rutland Cycling by offering ongoing advice, supplier management assistance, and training where needed to ensure a smooth transition.

Results

Following PSP’s review and strategic guidance, Rutland Cycling now has a better understanding of the systems required to support their growth. PSP’s senior management provided impartial advice and ongoing support, ensuring the client had the tools and insights to effectively implement the IT strategy.

Conclusion

PSP’s structured approach enabled Rutland Cycling to refine their IT strategy, ensuring it aligned with their ambitious growth objectives. By assessing their current systems and creating a detailed roadmap for future improvements, PSP delivered long-term value and provided the guidance needed to navigate the next stages of their business expansion.